Sip in style with our adorable handmade mug.
- Crafted from white stoneware and beautifully colored with non-toxic, lead-free underglaze and fired twice with food-safe glaze.
- Each piece is a unique one-of-a-kind creation. Embracing a touch of whimsy, some pieces may exhibit charming imperfections, so please check the videos before making a purchase
Giant Gary Set
Each piece at Wildflower Pottery is meticulously crafted by hand, adorned with quirky, unique flaws that add to its distinctive character.
Generally, returns or exchanges are not accepted unless the item sustains damage during transit. In the unfortunate event of damage caused during delivery, please contact us at wildflowerpottery.shop@gmail.com, providing detailed information about the affected product.
To initiate a claim for damaged items, customers must provide the following:
- Clear and detailed images of the damaged product.
- A brief written description of the damage.
- An unboxing video clearly showing the condition of the package upon receipt.
Claims without the required documentation may not be eligible for a refund or replacement.
We are committed to collaborating with you to find the best possible solution. In cases of lost packages or items arriving damaged, we will issue a 100% refund or the maximum amount recoverable from the insurance company.
Please be aware that all purchases are considered final. We encourage you to thoroughly check the detailed photos and videos before making a purchase.
- Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at wildflowerpottery.shop@gmail.com with details and images of the issue.
- Return Shipping: Customers are generally responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of your item. Exception: If the return is due to a damaged or defective item, Wildflower Pottery will cover the cost of return shipping.
- Custom and Personalized Orders: Unfortunately, we cannot accept returns or offer refunds for custom or personalized orders unless they arrive damaged or defective.
Please note that this policy is subject to change, and it's recommended to review it periodically for any updates. Thank you for choosing Wildflower Pottery for your pottery needs. Your satisfaction is our priority!